Conversa by SME Analytica is a multi-tenant WhatsApp AI platform designed specifically for real estate agencies. We provide AI-assisted lead processing with classification, WhatsApp messaging, and human handoff controls, handling the technical infrastructure while your team stays in control of edge cases.
What We Do
- Email lead capture from portals when inbox monitoring is connected
- AI-powered lead classification (intent, priority, property matching)
- WhatsApp messaging workflows with human takeover available
- Property detection from connected CRM data and portal emails
- Inmovilla lead/property integration where enabled
- Track conversion metrics and lead analytics
Architecture
Our platform uses cutting-edge automation technology:
- Multi-tenant: Each agency gets isolated data and WhatsApp sessions
- Evolution API: Self-hosted WhatsApp integration with PostgreSQL persistence
- Background Workers: Email monitor, lead classifier, and WhatsApp automator
- AI-Powered: OpenRouter AI for intelligent lead classification
- CRM Integration: Inmovilla property and lead flows where enabled
- Property Detection: 3-tier confidence scoring for property matching